This position functions as a technical specialist within the assigned discipline and sub-PSL. Possesses in-depth knowledge of product or service specifications and applications, including operation and maintenance
Main responsibilities :
Monitors and reports on local product/service performance in terms of MTBF and cost.
Coordinates local CPI process including product/service failure investigation and reporting to customer.
Serves as liaison between Delivery and Technology, providing input to new product design, service, and application requirements.
Working with Technology, coordinates, monitors, and reports on field testing of new products/services.
May serve as local commercialization coordinator for introduction of new products/services into local market.
As required, participates in customer presentations covering area of expertise.
Provides well-site support to Company and customer personnel, including equipment trouble-shooting. Offers advice on equipment capabilities and advises field personnel on technical complexity and operation.
Typical requirements include an undergraduate degree in Engineering or equivalent operations experience.
Skills and Requirements:
Knowledge and experience within the field of Engineering (either as a TA or GA)
Ability to form quick connections with high school students
Bachelor’s level education or current student
Experience facilitating curriculum and managing a classroom with students grades 9-12
Strong logistical and organization skills
Must be able to bend and lift boxes up to 50 lbs. and walk long distances on campus
Ability to exercise good judgment and solve problems
Maturity and professionalism
Excellent customer service skills
Strong leadership skills
Ability to set expectations for and enforce appropriate student behavior