About the role:

Joining Keolis Bordeaux Métropole means carrying out a meaningful professional activity and contributing to the day-to-day fulfillment of a public service mission that is part of the group’s activity and values. 

Responsibilities:

As a commercial agent, 

  • He/she welcomes and informs customers throughout the commercial process, sells transport tickets and invites them to be validated.
  • He/she transports customers by offering them optimal conditions of comfort and safety.
  • He/she ensures the proper functioning of his/her vehicle and reports technical problems.
  • He/she anticipates and best manages incidents along the way, informs and reacts in real time to unexpected or emergency situations.
  • As a true ambassador of Keolis Bordeaux Métropole, he/she participates in the development of the brand image of the TBM network. His work is recognized and evaluated every day by the inhabitants of Bordeaux Métropole.

Candidate requirements:

  • Holder of a valid B driving license.
  • Be at least 21 years old.
  • Level of general knowledge of CAP/BEP type acquired.
  • Ability to follow sustained training to obtain the TP CTCR.
  • Ability to follow sustained technical training for Tramway accreditation.
  • Strong commercial sense and strong commitment to public service.
  • Neat presentation, diplomacy and consistency in the relationship.
  • Patience and listening, sense of responsibility.
  • Solidity and resistance to stress, self-control.
  • Autonomy, work discipline and punctuality.

 

 

Job Overview
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