About the role : 

The Feeder Dispatch Supervisor is responsible for reviewing UPS Dispatch activity to ensure timely and proficient service.
He/She oversees Dispatch planning and is responsible for ensuring service, safety, and cost goals are met. This position supervises others within the department.

Responsibilities : 

  • Ensure adequate staffing levels to reduce overtime costs.
  • Advise Automotive of equipment repair needs to ensure equipment is in good condition.
  • Monitor load movement to identify opportunities to reduce costs.
  • Reviews daily service reports with Hub Supervisors to address performance issues.
  • Reviews daily service reports to verify service levels are being met.
  • Conduct hazardous material audits to ensure safe handling information is posted in trailers per DOT regulations.
  • Reviews safety reports (e.g., Driver Vehicle Inspection Report [DVIR] Car Condition Report [CCR], and Powered Industrial Truck Operator Report [PITO]) to comply with regulations.
  • Monitors shifter performance to ensure trailers are moved to correct locations in the yard on time.
  • Verifies trailers are loaded and empty as planned to ensure accuracy.

Candidate requirements : 

  • Detail Orientation: Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate detail  when requested; maintains organized files.
  • Hub Operations Knowledge: Demonstrates and explains proper processes, procedures and methods for hub operations; demonstrates a basic knowledge of common tools, equipment and technology used in hub operations.
  • Ground Transportation Knowledge: Demonstrates and explains proper processes, procedures and methods within ground transportation; demonstrates a basic knowledge of common tools, equipment and technology used in ground transportation operations.
  • Labor Relations Knowledge: Understands basic labor principles and practices; recognizes the importance of positive relationships with unionized employees; identifies unionized employees’ basic concerns.
  • Small Package Operations Knowledge: Demonstrates and explains proper processes, procedures and methods for small package operations; demonstrates a basic knowledge of common tools, equipment, and technology used within the operation.
  • Legal, Regulatory, and Compliance Knowledge: Demonstrates a basic understanding of the functions, regulations, and procedures of compliance agencies or governing bodies; takes a leadership position in programs that reduce risk and enhance safety.

MINIMUM QUALIFICATIONS

  • Experience supervising others – Preferred
  • Ability to work flexible shift hours and possibly on the weekends – Preferred
Job Overview
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