Implementation Specialist

About the role : 

We’re looking for an ambitious, detail-oriented self-starter to join our Client Success team as an Implementation Specialist. Once a sale is complete, our Implementation Specialists ensure the Awardco product is properly set up and configured to meet client needs. This role requires excellent communication and project management skills in order to build and maintain strong relationships with all of Awardco’s clients.

Responsibilities : 

• Develop and manage client relationships during product implementation, ensuring Awardco is properly set up and configured for clients
• Maintain high levels of communication with clients throughout project timeline
• Ensure that each task is done correctly and efficiently while meeting all project deadlines
• Become an expert in the Awardco platform through product configuration
• Work efficiently with other departments across the company

Candidate requirements : 

• Immense attention to detail as you manage multiple different projects
• 4-year Bachelor’s Degree required
• Experience in a client facing role preferred 
• Experience with product configuration in a SaaS/tech industry preferred
• Project management experience preferred
• Proven track record of success in each job you’ve held