IT Asset Reporting Junior
Full Time
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About The Role:
IT Operations Technician performs defined tasks to support operations, administration and maintenance of assigned applications, services, systems and solutions, including first line incident/problem management, change and release management and any necessary vendor management.Typically reports to the Senior IT Operations Team Leader.
Responsibilities:
- Provides transactional services that support the monitoring, operating, maintaining and improvement of IT operations;
- Uses established processes and policies to provide consistent advice to end users and keep the system/ service in good working order, preventing incidents from arising and restoring system/service to normal operation;
- Executes assigned tasks to support effectively with incident management, problem management, change and release management;
- Exchanges information to deliver assigned tasks;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
Candidate Requirements:
- bachelor degree.
- Critical Thinking.
- Data Analytics and Insights skills.
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