IT Asset Reporting Junior

About The Role:

IT Operations Technician performs defined tasks to support operations, administration and maintenance of assigned applications, services, systems and solutions, including first line incident/problem management, change and release management and any necessary vendor management.Typically reports to the Senior IT Operations Team Leader.

Responsibilities:

• Provides transactional services that support the monitoring, operating, maintaining and improvement of IT operations;
• Uses established processes and policies to provide consistent advice to end users and keep the system/ service in good working order, preventing incidents from arising and restoring system/service to normal operation;
• Executes assigned tasks to support effectively with incident management, problem management, change and release management;
• Exchanges information to deliver assigned tasks;
• Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Candidate Requirements:

• bachelor degree.
• Critical Thinking.
• Data Analytics and Insights skills.