About the role : 

As Planning and Analytics Lead, you will be instrumental in enabling the execution of the Google Cloud VMO strategy. You will be a part of the Strategy Enablement function of Google Cloud VMO and drive key strategic enablers such as Demand Planning, Oversight for Exception management, Budget Tracking, Centralized Reporting, and Market Intelligence.

Responsibilities :

  • Work with business teams on resource demand, capacity, budget planning, and auditing vendor compliance to agreement terms.
  • Manage centralized performance reporting and develop insightful dashboards enabling data-driven service management.
  • Manage vendor assessment scorecards and models benchmarking vendor performance.
  • Perform operational and financial analysis including spend analytics, budget to plan tracking, and GAP analysis.
  • Direct primary and secondary external market research to establish industry benchmarks around cost benchmarks, performance metrics, vendor capabilities, and location SWOT analysis.

Candidate requirements : 

Minimum qualifications:

  • 10 years of experience in extended workforce operations in either sourcing, process excellence, workforce management (WFM), solutions, or service delivery.
  • Experience in business planning, enterprise reporting, data visualization, workforce planning, and budget management.
  • Experience executing global delivery transformation initiatives.

Preferred qualifications:

  • Experience with implementing automation of workforce management, reporting, and dashboards.
  • Experience with the Google Workspace (e.g., Sheets, Slides, Docs).
  • Knowledge of SQL, Google Data Studio, and other data visualization tools.
Job Overview
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