About the role : 

We’re looking for a highly organized analyst to join our product management team. A Product Specialist is critical to the success of the product organization and will work with each of the product experience teams. This person would know the product inside and out and be able to provide valuable insight into the consumer of the product. They will work in tandem with Product Managers to understand usage of platform, establish metrics for new features, and evaluate impact of future features. You will help the team see what we could not see!

Responsibilities : 

  • Establish methods and tools to understand and decipher platform usage
  • Understand the user and what engages them
  • Understand Awardco’s strengths weaknesses, opportunities, and threats
  • Assist with product discovery and provide insights into usage
  • Build detailed user and session segmentation
  • Evaluate potential impact of solutions to problems
  • Work with individual product teams to evaluate how to implement solutions to problems
  • Assist with specific reporting needs
  • Measure success and health of the product and new features

Candidate requirements : 

  • Positive attitude and solid work ethic
  • Excellent communication skills, both written and verbal
  • Excellent analytical and data visualization abilities
  • Demonstrable multitasking and problem-solving capabilities
  • Advanced knowledge of MS Office applications
  • Quick learner and interested in technology/SaaS industry
  • 4-year Bachelor’s Degree in Economics, Statistics, Business, or related field or equivalent experience
  • Python, SQL, Grow, and Pendo background is a plus
  • Experience with administrating Awardco’s platform is a plus
Job Overview
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